Ask us how to become a priority customer to ensure guaranteed supply and value added benefits.
Galaxy adopts a highly automated, continuous and computer controlled process plant to ensure consistency of product quality.
By controlling the quality of feed material and processing in the largest battery grade lithium carbonate plant in China, Galaxy guarantees reliable supply
of its products.
State-of-the-art automated packaging system ensures clean deliveries with no damage or losses
Each pallet is analaysed individually resulting in accurate batch formulations
Galaxy guarantees customers the highest quality product, if the product delivered is proven to be 'out of spec', Galaxy will promptly deliver a replacement, free of charge.
Expansive Distribution Network
Galaxy's distribution network incorporates centres at Tianjin in the north, Changsha in the south and Zhangjiagang to service the central region of China.
Product Tracking System
Technical analysis of every batch supplied is accessible on Galaxy's website at any time though a secure user name and password.
Free Testing Service
As part of Galaxy's commitment to customer service, customers have the option to submit unmarked product samples for re-testing and comparisons with the original results provided. Since the samples remain unknown to Galaxy, this process functions as a blind test.
Monthly Analytical Reports
By utilising well known statistical process control methods, Galaxy can provide quality performance records on a monthly basis.
Full Prompt Technical Service
A team of highly qualified technical personnel is available to respond to any of your queries.